Privacy Policy & Cookies

 

INJECTUAL LTD

PRIVACY NOTICE

ABOUT US AND THIS PRIVACY NOTICE

This is the Privacy Notice for Injectual Ltd (Injectual, we, us). We are a UK-registered company providing professional, technology, consulting and related services to businesses and individuals. Our ICO registration number is ZB643884.

This Privacy Notice applies to:

  • current, prospective and previous clients;

  • visitors to our website; and

  • contractors, suppliers, partners, vendors or any other individual whose personal data we hold
    (you, your).

Please read this Privacy Notice carefully. It explains when and why we collect personal data, how we use it, how we keep it secure, and your rights in relation to your personal data.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR) (where applicable), the Data Protection Act 2018 and all other relevant data protection legislation (together, the Data Protection Legislation).

For the purposes of the Data Protection Legislation, Injectual Ltd acts as the data controller, meaning we are responsible for deciding how and why your personal data is processed.

OUR CONTACT DETAILS

If you have any questions about this Privacy Notice or how we process your personal data, please contact us at:

Email: info@injectual.com
Registered Office: 59 Westbourne Grove, W24UA
Website: https://injectual.com

HOW WE COLLECT YOUR PERSONAL DATA

We only collect personal data that we need in order to operate our business.

We may collect your personal data when:

  • you contact us or interact with us via our website, email, telephone, messaging services, social media, or in person;

  • you engage us for services or discuss a potential engagement with us;

  • you provide services to us as a contractor, supplier or partner;

  • you attend events, meetings or workshops organised by us;

  • we receive your personal data from third parties such as professional advisers, partners, referrers or publicly available sources; or

  • you browse our website, in which case we may automatically collect technical data such as your IP address, browser type and language.

WHAT PERSONAL DATA WE COLLECT

Personal data means any information that identifies or can identify an individual.

Depending on your relationship with us, we may process the following categories of personal data:

Identity Data

Including your full name, title, date of birth (where relevant), company name, role, and other identifying information you provide to us.

Contact Data

Including your email address, telephone number, postal address and business contact details.

Financial and Transaction Data

Including invoicing details, bank account details, payment card details, payment history and transaction records.

Correspondence Data

Including information contained in emails, messages, meeting notes, enquiries, feedback, complaints, and records of communications with us. This also includes your marketing and communication preferences.

Technical Data

Including IP address, browser type and version, time zone setting, operating system, and information about how you use our website.

We do not intentionally collect special category personal data (such as health data) unless it is provided voluntarily and is necessary for a specific lawful purpose.

WHY WE COLLECT YOUR PERSONAL DATA AND HOW WE USE IT

Under the Data Protection Legislation, we may only process your personal data where we have a lawful basis. These include:

  • Performance of a contract – where processing is necessary to provide services to you or take steps at your request prior to entering into a contract.

  • Legitimate interests – where processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.

  • Legal obligation – where processing is necessary to comply with a legal or regulatory requirement.

  • Consent – where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw your consent at any time.

We may use your personal data for the following purposes:

  • providing and managing our services;

  • communicating with you about projects, enquiries or engagements;

  • invoicing, payment processing and financial administration;

  • managing our business operations, IT systems and security;

  • responding to enquiries, feedback or complaints;

  • marketing our services (where permitted by law);

  • complying with legal, regulatory and tax obligations; and

  • protecting our legal rights and interests.

We may process your personal data for more than one lawful basis depending on the specific purpose.

WHAT IF YOU DO NOT PROVIDE PERSONAL DATA?

If we need personal data to perform a contract with you and you do not provide it when requested, we may not be able to provide our services or enter into that contract.

AUTOMATED DECISION-MAKING

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

SHARING YOUR PERSONAL DATA

We may share your personal data with:

  • professional advisers such as accountants, lawyers and auditors;

  • IT, cloud hosting, communications and marketing service providers;

  • banks and payment service providers;

  • regulators, tax authorities or law enforcement where required by law; and

  • third parties involved in a merger, acquisition or business reorganisation.

All third parties are required to process your personal data securely and in accordance with data protection law.

INTERNATIONAL DATA TRANSFERS

Some of our service providers may be located outside the UK or EEA. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, in accordance with the Data Protection Legislation.

DATA SECURITY

We have implemented appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. Access to personal data is limited to those who need it for legitimate business purposes and who are subject to confidentiality obligations.

HOW LONG WE KEEP YOUR PERSONAL DATA

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting or reporting requirements.

YOUR RIGHTS

Under the Data Protection Legislation, you have the right to:

  • access your personal data;

  • correct inaccurate or incomplete personal data;

  • request erasure of your personal data;

  • restrict processing of your personal data;

  • request data portability;

  • object to certain types of processing; and

  • lodge a complaint with a supervisory authority.

In the UK, the supervisory authority is the Information Commissioner’s Office (ICO) (www.ico.org.uk).

COOKIES

Please see our Cookie Policy for details on how we use cookies and similar technologies on our website.

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

QUESTIONS AND COMPLAINTS

If you have any questions or concerns about this Privacy Notice or how we process personal data, please contact us using the details above. We encourage you to contact us first before raising a complaint with the ICO.

ICO registration number: ZB643884

Last updated: November 2025